With so many security companies operating across Galway and the west of Ireland, it can be hard to know who to trust. At CCTV Galway, we understand that choosing the right installer is just as important as choosing the right system. Here’s what to look for.
PSA Registration is Non-Negotiable
In Ireland, anyone installing a security camera or alarm system must be registered with the Private Security Authority (PSA). It’s a legal requirement, not just a badge. PSA-registered installers are vetted, trained, and bound by industry standards, which means you’re protected if anything goes wrong.
Always ask to see PSA credentials before agreeing to any installation. If a company can’t provide them, walk away.
Look for a Proper Site Survey
A reputable installer won’t quote you over the phone without seeing your property first. Every home and business is different, and a proper survey ensures you get the right cameras in the right places, without paying for equipment you don’t need.
At CCTV Galway, we offer a free, no-obligation site survey for every customer. We assess your property, identify vulnerable areas, and design a system that works for your specific needs and budget.
Ask About Aftercare and Maintenance
A CCTV or alarm system is only as good as the support behind it. Check that your installer offers ongoing maintenance, can respond quickly if something goes wrong, and is available to help if you have questions after installation.
We provide full aftercare for all our customers, from troubleshooting app issues to carrying out scheduled maintenance checks.
Transparent Pricing
You should always know exactly what you’re paying for. A trustworthy installer will provide a clear, itemised quote with no hidden costs. Be cautious of companies that offer very low prices without a detailed breakdown.
Local Knowledge Matters
A local company knows the area, understands the specific security challenges in Galway, and is easy to reach when you need them. We’ve been serving homes and businesses across Galway city and county for years, and we’re proud of our reputation in the local community.